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Accessible Travel Advocate

March 2026

Picture of SNG President/CEO Andrew Garnett

Hello Fellow Travel Enthusiasts,

You know we enjoy making travel dreams a reality. I often say that I am in a “Feel Good Business.” There are two examples in this newsletter. Please scroll down to see both an article and a video posted by customers of ours. Feel free to share them with anyone who may be a bit apprehensive about traveling because of their unique abilities.

We are also actively working on our website. If you have a hotel property and want us to feature you both in this newsletter and on our website, please reach out to agents@specialneedsgroup.com to how to make it happen.

We are also in the final stretch for you to qualify for the AMEX Gift Cards. Just complete your CATA® Certification and make sure you have had or will make at least one order in the First Quarter of 2026. For those of you who are already CATA®, please make sure you have an order in Q1 of 2026 to qualify. The more orders you have the more entries you have. So, get those orders in before the end of March!

Last but not least, let’s talk about pricing. In order to enable anyone and everyone to travel, I’m trying to hold firm on our affordable prices. Unfortunately, current prices will have to go up VERY SOON. Fact is, I should have done it already… Once an order is booked, we will honor the price. Quotes that have not been converted to orders do not count. So, I encourage you and your clients to book their orders as soon as possible.

See you next month and thank you again for all of your support and business!

Until next month!

Keep smilin'

Andrew Garnett, CATA
President/CEO

💰Last Chance💰

QUESTIONS ? Email: agents@specialneedsgroup.com

📰🗞️SNG Featured in Porthole Cruise & Travel 📰🗞️

READ ARTICLE

Social Media Influencer, Christine La Vonna with Over 1M Followers Posts Video Recommending SNG

Christine recently rented a Mobility Scooter and Wheelchair for her father. Christine's father and mother sailed on a 60+ day voyage aboard the Holland America Zaandam embarking in San Diego and finishing-up in Sydney, Australia.

Special Needs Group is grateful for the support of Christine and her many followers.

VIEW VIDEO

South Florida Cruise Season Heating-Up,

Including Pre-/Post-Cruise Hotel Stays

Please Book As Early As Possible

Special Needs Group is presently taking bookings for those sailing on cruises round-trip out of Miami & Fort Lauderdale for the 2026 South Florida Cruise Season.

Further, SNG can provide service to travelers on pre-/post-cruise hotel stays, as well as land-based vacations in South Florida.

The South Florida Cruise Season is an incredible busy one for us.

With supply chain issues, we encourage you to book early with our Customer Service Team at 800.513.4515.

March Webinar

Elevating Your Clients Guest Experience with SNG

Thursday, March 26th

3-4 PM EST

Questions regarding Webinar, please email: jvarella@specialneedsgroup.com

If You're a SNG Certified Accessible Travel Advocate®,

Please Check!!!

Revamped CATA® Locator

NOW Featured More Prominently on ALL Consumer-Facing Pages on the SNG Site

Our CATA Locator is designed for individuals looking for assistance with their cruise and/or land-based vacations, as well as for their mobility, oxygen, and special needs equipment rentals through SNG.

The prospective client enters their Zip Code in the Agent Finder to find a Certified Advisor/Agent in their area. The TA's Name, Agency Name, and Phone Number are list (physical addresses are not listed).

Greatly appreciate those TAs who have reached-out recently regarding the Agent Finder and ensuring their Agency populates.

At your convenience, please click the button below, and check it out!

SNG CATA AGENT LOCATOR

If you are not populating and/or need of updating your contact information, please email: agents@specialneedsgroup.com

We truly appreciate the almost 10,000 Travel Advisors/Agents who have completed SNG's Certification Program to receive SNG Certified Accessible Travel Advocate® designation.

SNG Confirmations

PLEASE, PLEASE, PLEASE ensure your client takes the SNG Confirmation on their cruise or land-based vacation.

Questions regarding your client's confirmation can be answered by our Customer Service Team at 800.513.4515 Monday-Friday 9AM-6PM EST or via email at info@specialneedsgroup,com. Please do not reply to the confirmation as it is an unmonitored mailbox.

PLEASE READ

Newly Remolded

Hyatt Place Fort Lauderdale Cruise Port

Great Property for TAs Attending CLIA Cruise360 and/or

those looking for a pre-/post-cruise stay or land-based vacation in Fort Lauderdale for Clients

For those looking for a Hotel in close proximity to Fort Lauderdale International Airport and Port Everglades, please check out the Hyatt Place Fort Lauderdale Cruise Port.

ACCESSIBILITY FEATURES & VIDEO

SNG Scooter Review

Special Needs Group®

Delivering an Accessible World®

Servicing 70 Countries and 217 Metropolitan Areas

PLAY

"We had a face to face the other day at your Dania Beach location (home office). I wanted to find out how to operate your Folding Scooter. I want to say thank you very, very much. The experience was very pleasurable. I had some minor problems that were fault, and through the guidance of your people online and the phone took care of my problem. I will highly recommend you folks for the future. Again, thank you very much for seeing me that day and explaining the various functions of the Scooter. I really, really put miles on it (Folding Scooter), and the Scooter worked very, very well. Thank you again!!!" - Allen F.

"I wanted to say how pleased i was with your services. The Scooter was at the cabin upon arrival and drop off on Deck 5 was super easy and efficient. Great battery life. Very easy to handle and travel around the ship." - Dina R.

"I will use Special Needs Group/Special Needs at Sea every time cruise. Thank You!" - Kimberly G.

"I will recommend your business highly to all our friends and family! Thank You for making my vacation extra special!" - Brenda M.

"As a Travel Agent, I will recommend!" - Victoria M.

"Scooter made the difference! Great experience! Great service!" -Robert L.

Special Needs Group®

Delivering an Accessible World®

Servicing 70 Countries and 217 Metropolitan Areas

PRICE QUOTES

AGENT PORTAL

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302 NW 1st Street
Dania Beach, Florida 33004
USA