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Accessible Travel Advocate

January 2026

Picture of SNG President/CEO Andrew Garnett

News from Andy's Desk,

Hello Fellow Travel Enthusiasts,

Happy New Year and Happy Wave Season!

Thank you to each and every one of you for making 2025 such a success story!

As a thank you and to celebrate our 19^th anniversary, we are having a promotion giving away five $100 gift cards. To qualify, you need to have passed and become an SNG Certified Accessible Travel Advocate® and make at least one booking between January 1^st, 2026 and March 31^st, 2026. Each booking will count towards another entry into the drawing. Anyone who is already CATA® no matter how long ago you certified is eligible. If you haven’t finished the program yet, here is another reason to get it done. Please help us get to 10,000 CATA® before the end of the quarter.

On another frontier, we were recognized for helping to make Space Travel more accessible. You heard that right. Through our efforts, the first full time wheelchair user went into space! Please see below and click to see more information about Michi and her amazing story.

The last item is another fun one! If you are familiar with who Usher is, he was spotted using one of our mobility scooters at Art Basel. Even A List Superstars have the occasional temporary need for mobility device assistance. If you have any clients who are apprehensive about using a mobility device even though you know they could benefit by using one, feel free to share the link to our Facebook page showing Usher using the scooter. Other celebrities of note who have worked with us in the past are C. Everett Koop, the former Surgeon General of the United States and Leslie Nielsen, the well know actor and comedian who appeared in over 100 films and more than 150 television shows.

We are also currently planning our logistics for the Europe and Alaska Seasons, so make sure to book early. We want to ensure availability of the equipment you and your clients need no matter where the vacations starts or ends.

As always, THANK YOU for your support and keep the orders coming!

Until next month!

Keep smilin'

Andrew Garnett, CATA
President/CEO

QUESTIONS ? Email: agents@specialneedsgroup.com

SNG is Thrilled to Support Astro Access

SNG is pleased to assist people of all abilities, like Michaela (Michi) Benthaus, take part in spaceflight on Blue Origin's New Shepard NS-37, the first flight to include a wheelchair user!

With the support of Special Needs Group, Michi experienced the incredible weightless journey and showed that adventure truly has no limits for everyone.

👀 Usher Uses SNG Mobility Scooter @ Art Basel 👀

Not too Early....

South Florida Cruise Season,

Including Pre-/Post-Cruise Hotel Stays

Please Book As Early As Possible

Special Needs Group is presently taking bookings for those sailing on cruises round-trip out of Miami & Fort Lauderdale for the 2025-2026 South Florida Cruise Season.

Further, SNG can provide service to travelers on pre-/post-cruise hotel stays, as well as land-based vacations in South Florida.

The South Florida Cruise Season is an incredible busy one for us.

With supply chain issues, we encourage you to book early with our Customer Service Team at 800.513.4515.

January Webinar

Elevating Your Clients Guest Experience with SNG

Thursday, January 22nd

3-4 PM EST

Questions regarding Webinar, please email: jvarella@specialneedsgroup.com

If You're a SNG Certified Accessible Travel Advocate®,

Please Check!!!

Revamped CATA® Locator

Our CATA Locator is designed for individuals looking for assistance with their cruise and/or land-based vacations, as well as for their mobility, oxygen, and special needs equipment rentals through SNG.

The prospective client enters their Zip Code in the Agent Finder to find a Certified Advisor/Agent in their area. The TA's Name, Agency Name, and Phone Number are list (physical addresses are not listed).

Greatly appreciate those TAs who have reached-out recently regarding the Agent Finder and ensuring their Agency populates.

At your convenience, please the link below, and check it out!

Agent Finder

If you are not populating and/or need of update your contact information, please email: agents@specialneedsgroup.com

We truly appreciate the over 9.500 Travel Advisors/Agents who have completed SNG's Certification Program to become an SNG Certified Accessible Travel Advocate®.

SNG Confirmations

PLEASE, PLEASE, PLEASE ensure your client takes the SNG Confirmation on their cruise or land-based vacation.

Questions regarding your client's confirmation can be answered by our Customer Service Team at 800.513.4515 Monday-Friday 9AM-6PM EST or via email at info@specialneedsgroup,com. Please do not reply to the confirmation as it is an unmonitored mailbox.

PLEASE READ

Renaissance Fort Lauderdale Marina

For those looking for a Hotel in close proximity to Fort Lauderdale International Airport and Port Everglades, please check out the Renaissance Fort Lauderdale Marina property.

ACCESSIBILITY FEATURES