SNG Services ALL Major Cruises Lines for Mobility Equipment

Accessible Travel Advocate

February 2026

Picture of SNG President/CEO Andrew Garnett

Hello Fellow Travel Enthusiasts,

February 14^th represents a 19 year milestone for Special Needs Group, Inc./Special Needs at Sea. THANK YOU to all of our friends, family, and customers for all of your support getting us to the milestone! We look forward to what the future holds as we work together on our mission of Delivering an Accessible World®.

For those of you who have not yet gotten certified, what are you waiting for? The information is AMAZING if I do say so myself and you will have the official CATA® designation telling the world that you care about accessible travel for everyone. Plus, you have until the end of the quarter to be in the running for some GREAT PRIZES. For those of you who have already become certified, make sure to get your orders in. March 31^st is the deadline to get entries for the extra prizes.

Don’t forget to book for those repositioning, Alaska, and European cruises. We are working on our logistics and everything is on a first come first served basis. So, please don’t procrastinate.

See you next month and thank you again for all of your support and business!

Until next month!

Keep smilin'

Andrew Garnett, CATA
President/CEO

QUESTIONS ? Email: agents@specialneedsgroup.com

❤️SNG Turned 19 on February 14th!!! ❤️

Thank You for allowing us to meet our motto of Delivering an Accessible World® over the last 18 years. 2026 is off to a great start and we're looking forward in continuing to service the needs of you/your clients as we embark on our 19th Year!

South Florida Cruise Season Heating-Up,

Including Pre-/Post-Cruise Hotel Stays

Please Book As Early As Possible

Special Needs Group is presently taking bookings for those sailing on cruises round-trip out of Miami & Fort Lauderdale for the 2026 South Florida Cruise Season.

Further, SNG can provide service to travelers on pre-/post-cruise hotel stays, as well as land-based vacations in South Florida.

The South Florida Cruise Season is an incredible busy one for us.

With supply chain issues, we encourage you to book early with our Customer Service Team at 800.513.4515.

February Webinar

Marketing to the Mature, Mobility-Challenged, Special Needs Market Segments Using the SNG Resource Center

Thursday, February 19th

3-4 PM EST

Questions regarding Webinar, please email: jvarella@specialneedsgroup.com

If You're a SNG Certified Accessible Travel Advocate®,

Please Check!!!

Revamped CATA® Locator

Our CATA Locator is designed for individuals looking for assistance with their cruise and/or land-based vacations, as well as for their mobility, oxygen, and special needs equipment rentals through SNG.

The prospective client enters their Zip Code in the Agent Finder to find a Certified Advisor/Agent in their area. The TA's Name, Agency Name, and Phone Number are list (physical addresses are not listed).

Greatly appreciate those TAs who have reached-out recently regarding the Agent Finder and ensuring their Agency populates.

At your convenience, please the link below, and check it out!

Agent Finder

If you are not populating and/or need of update your contact information, please email: agents@specialneedsgroup.com

We truly appreciate the over 9.500 Travel Advisors/Agents who have completed SNG's Certification Program to become an SNG Certified Accessible Travel Advocate®.

SNG Confirmations

PLEASE, PLEASE, PLEASE ensure your client takes the SNG Confirmation on their cruise or land-based vacation.

Questions regarding your client's confirmation can be answered by our Customer Service Team at 800.513.4515 Monday-Friday 9AM-6PM EST or via email at info@specialneedsgroup,com. Please do not reply to the confirmation as it is an unmonitored mailbox.

PLEASE READ

Newly Remolded

Hyatt Place Fort Lauderdale Cruise Port

Great Property for TAs Attending CLIA Cruise360 and/or

those looking for a pre-/post-cruise stay or land-based vacation in Fort Lauderdale for Clients

For those looking for a Hotel in close proximity to Fort Lauderdale International Airport and Port Everglades, please check out the Hyatt Place Fort Lauderdale Cruise Port.

ACCESSIBILITY FEATURES & VIDEO

SNG Scooter Review

Special Needs Group®

Delivering an Accessible World®

Servicing 70 Countries and 217 Metropolitan Areas

PLAY

"I wanted to say how pleased i was with your services. The Scooter was at the cabin upon arrival and drop off on Deck 5 was super easy and efficient. Great battery life. Very easy to handle and travel around the ship." - Dina R.

"I will use Special Needs Group/Special Needs at Sea every time cruise. Thank You!" - Kimberly G.

"I will recommend your business highly to all our friends and family! Thank You for making my vacation extra special!" - Brenda M.

"As a Travel Agent, I will recommend!" - Victoria M.

"Scooter made the difference! Great experience! Great service!" -Robert L.

Special Needs Group®

Delivering an Accessible World®

Servicing 70 Countries and 217 Metropolitan Areas

PRICE QUOTES

AGENT PORTAL

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